Frequently Asked Questions
Everything you need to know about your Kentucky Ballistics gear, shipping, and returns.
How long will it take for my order to ship?
Standard processing time is 3-5 business days. Once shipped, domestic orders typically arrive within 3-7 business days depending on your location and selected shipping method.
Do you offer international shipping?
Yes, we ship our apparel and accessories worldwide. Please note that international customers are responsible for any customs fees, duties, or taxes imposed by their country.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items within 30 days of delivery. Please ensure all original tags are attached. Items marked as 'Final Sale' cannot be returned.
How should I care for my Kentucky Ballistics apparel?
To preserve the print and fabric quality, we recommend machine washing your garments inside out with cold water and tumbling dry on low heat or air drying.
How can I track my package?
Once your order has been handed over to the carrier, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.